ABOUT US - OUR STAFF

Our staff is made up of people who sincerely love animals. They are responsible caring people. Each staff member is trained and educated to our standards and to those of the American Boarding Kennels Association to give your pets the best possible care while you are away. Every employee is required to study for and pass the American Boarding Kennels Association's Pet Care Technician Program. This program is quite detailed and intense. Below are some of the basic subjects each employee must learn:
- Personal development - good work ethics
- Customer courtesy and interpersonal skills
- Recognizing animal's needs - providing companionship
- Why and how we clean - disease and parasite control
- Animal handling, control and behavior
- Safety and security for pets and staff
- Recordkeeping - medical records
- How to administer medications
- Pet nutrition and weight management
- Disease and disorder recognition
- Breed and gender identification
- Grooming - skin and coat care
- First aid for animals and humans
- Understanding stress and stress related problems
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